A few simple rules, so every lesson runs smoothly

All lessons are paid in advance, when you book.

You can cancel or reschedule for free up to 24 hours before your lesson. With less than 24 hours’ notice, the lesson is charged in full. Real emergencies happen: once, I’ll let you reschedule without charge.

Lessons start and end on time. If you are late, the lesson still ends at the scheduled time. After 15 minutes without news, I’ll consider the lesson missed and it is charged in full.

If I ever have to cancel or move a lesson, you can reschedule for free or get a full refund.

Please make sure your internet, camera and microphone work before class. If the problem is on my side, I’ll make up the lost time.

Package lessons are valid for 8 months from purchase. The expiry date is in your purchase email, and I’ll send you a reminder one month before it. Packages are personal: they can’t be shared or transferred. Unused lessons can be refunded; used or missed lessons cannot. If my prices go up, the packages you’ve already bought keep their price.

One trial lesson per student. Repeat trial bookings are cancelled and refunded.

Lessons are for adults (18 and over) only. I don’t teach children or teenagers, with no exceptions.

Lessons are friendly and relaxed, and also professional. Inappropriate comments or behavior end the lesson immediately, without refund. Please contact me only through the official channels (email or booking platform).

Lesson materials are for your personal use. Please don’t share or resell them. Lessons are not recorded unless we both agree.

If these rules change, the version in place when you booked applies to that booking.